Financial Return on EAPs 2023: Managing the Rise of Complexity and Employees at Risk
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AbstractIn the post-pandemic workplace, even more employees are making use of their EAP: the average usage figure has now topped 12%, compared with 11.4% last year (and the typical average from previous years of 10.4%). As a consequence, organizations are reporting more savings in terms of reduced staff absence and gains in productivity. Figures from the period between October 2021 and October 2022 show that for every £1.00 spent on an EAP in the UK, employers have seen an average ROI of £10.85. This com- pares with a previous average of £8.00 in the previous year, and £7.27 in 2019. Our evidence comes from HR professionals making use of the EAPA UK ROI calculator: the biggest data set on EAP usage, impact and financial re- turns in the UK: more than 4,100 calculations made via the EAPA UK ROI calculator since the beginning of 2019, representing anonymized information from 11 million employees.
Table of ContentsIntroduction (2). How the EAP ROI calculator works (4). The data (5). Analysis (6). Results (8).
CitationFarrell, E. & Roberts, P. (2022). Financial Return on EAPs 2023: Managing the Rise of Complexity and Employees at Risk. EAPA UK.
Rights/TermsAttribution-NonCommercial-NoDerivatives 4.0 International
COVID-19 Pandemic, 2020—-Influence
Identifier to cite or link to this itemhttp://hdl.handle.net/10713/20362
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- Creative Commons
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivatives 4.0 International