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Other Titles
Making the Business Case with the Core Technology of EAPsAbstract
This presentation provides an overview of research that demonstrates how the core technology can make the business case for EAPs. A conceptual framework will be described that identifies areas of business value relevant to employee assistance services. Insights from consulting experience and key studies on EAP outcomes, cost-benefit, and best practices are reviewed. Case studies and interactive discussions will show participants how they can apply these research findings to their own best practices. This talk builds on last year’s presentation to examine which aspects of the EA Core Technology are supported by research. Delivered by the current chair of the EAPA Research Committee (Dr. Attridge) and an EAP research expert (Dr. Amaral), this presentation addresses one of the EAPA Strategic Plan goals, to disseminate research on EA.Table of Contents
(1) Help participants understand the importance of core technologies to the business value of EAPs. (2) Introduce participants to research that has demonstrated the value of the EAP core technologies. (3) Show participants how to apply core-technology research findings to best practices and demonstrating value.Citation
Attridge, M., & Amaral, T. (2002, October). Making the business case for EAPs with the core technology. Paper presented at the annual conference of the Employee Assistance Professionals Association, Boston, MA.Sponsors
Optum EAP. EAP Technology Systems, Inc.Keyword
EAPROI
EAP Core Technology
business value
outcomes
Workplace
Employee assistance programs
Research
Alcohol
Substance abuse