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dc.contributor.authorAttridge, Mark
dc.contributor.authorHyde, Mark, M.A.
dc.contributor.authorAmaral, Thomas M., 1952-
dc.date.accessioned2022-10-31T13:43:09Z
dc.date.available2022-10-31T13:43:09Z
dc.date.issued2003-04-26
dc.identifier.citationAttridge, M., Hyde, M., & Amaral, T. (2003, April 26). Making the business case for organizational assistance from EAPs. Paper presented at the annual institute of the Employee Assistance Society of North America, San Antonio, TX.en_US
dc.identifier.urihttp://hdl.handle.net/10713/20057
dc.descriptionPresentation at the 15th Annual Institute of the Employee Assistance Society of North America (EASNA) San Antonio, TX, April 26, 2003.en_US
dc.description.abstractThe presentation will show the results of an exploratory research study conducted through the EAP at Mayo Clinic to examine the relationship between its organizational assistance services and its traditional core technology services. The Mayo EAP has used TSI’s cutting-edge software, EAPISoft, for nearly two years, and data drawn from the software were used in the research study. Mark Hyde, Director of the EAP at Mayo Clinic in Rochester, MN, which serves 27,000 employees, stated: “We receive many requests for organizational assistance services and decided to study what type of impact these organizational activities might be having on the delivery of our client-focused services.” The presentation will provide a conceptual model for understanding the business value of organizational assistance services provided through an EAP. Learning objectives will include making participants aware of the wide variety of organizational assistance services that EAPs might provide; introducing them to a conceptual model and the existing research on organizational assistance services; helping them understand the research-based business value of organizational services; and showing them how to apply the conceptual model and research findings on organizational services to their own practices.en_US
dc.description.sponsorshipOptum EAP. Mayo Clinic. EAP Technology Systems, Inc.en_US
dc.description.tableofcontents1. Business Case for Organizational Services. 2. Conceptual Model and Literature. 3. New Research on Organizational Services. 4. Mayo Clinic EAP Services. 5. Mayo Clinic Research Study. 6. Questions and Discussion.en_US
dc.language.isoen_USen_US
dc.subjectEAPen_US
dc.subjectCISDen_US
dc.subjectCISMen_US
dc.subjectmanagement consultationen_US
dc.subject.lcshEmployee assistance programsen_US
dc.subject.lcshOrganizational behavioren_US
dc.subject.lcshPsychological debriefingen_US
dc.subject.lcshResearchen_US
dc.subject.lcshMayo Clinicen_US
dc.subject.meshCase Reportsen_US
dc.titleMaking the Business Case for Organizational Assistance from EAPsen_US
dc.typeConference/Congressen_US
dc.identifier.ispublishedNoen_US
refterms.dateFOA2022-10-31T13:43:10Z


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