Optum EAP Client Satisfaction and Outcomes Survey Study 2002
Name:
Attridge 2003 EAPA - Optum EAP ...
Size:
113.4Kb
Format:
PDF
Description:
Slides (12)
Abstract
1) To determine levels of client satisfaction and health and workplace outcomes for EAP cases. 2) To explore possible differences in the levels of satisfaction and outcomes due to client demographic and clinical context factors. 3) To explore possible associations between the satisfaction, health outcome and workplace outcome measures.Table of Contents
1. Study goals. 2. Methodology. 3. Study sample. 4. Results - clinical, satisfaction, health, work, cost-savings estimate from work outcomes, moderator tests. 5. Implications.Description
Paper presented at the 2003 EAPA Annual Conference, New Orleans, LA.Citation
Attridge, M. (2003, November 19). Optum EAP client satisfaction and outcomes survey study 2002. Paper presented at the annual conference of the Employee Assistance Professionals Association, New Orleans, LA.Sponsors
Optum EAP.Keyword
EAPhealth outcomes
productivity
cost savings
Employee assistance programs
Counseling
Research
Satisfaction
Absenteeism (Labor)