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AbstractOverview of current trends in the business market for employee assistance programs in the United States. Includes review of several applied research projects on EAP outcomes.
Table of Contents1. EAP market statistics. 2. Understanding realistic demand for services and target utilization rates for EAP counseling. 3. Measuring outcomes in EAP. 4. Respecting the workplace / organizational side of EAP services now in the context of individual therapy-centered market messages. 5. ROI for EAP. Using the Workplace Outcome Suite (WOS) - update on new annual report of industry findings. References.
DescriptionSlides for 90-minute meeting.
CitationAttridge, M. (2022, April 29). Update on EAP market and research. [Virtual presentation]. Workplace Collaborative.
Workplace Outcome Suite (WOS)
Employee assistance programs