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    Diverging levels of COVID-19 governmental response satisfaction across middle eastern Arab countries: a multinational study.

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    Author
    Itani, Rania
    Karout, Samar
    Khojah, Hani M J
    Rabah, Makram
    Kassab, Mohamad B
    Welty, Francine K
    AlBaghdadi, Mazen
    Khraishah, Haitham
    El-Dahiyat, Faris
    Alzayani, Salman
    Khader, Yousef S
    Alyahya, Mohammad S
    Alsane, Danah
    Abu-Farha, Rana
    Mukattash, Tareq L
    Soukarieh, Tarek
    Awad, Mohamad Fawzi
    Awad, Reem
    Wehbi, Abir
    Abbas, Fatima
    El Mais, Hadi
    El Mais, Huda
    Karout, Lina
    Show allShow less

    Date
    2022-05-05
    Journal
    BMC Public Health
    Publisher
    Springer Nature
    Type
    Article
    
    Metadata
    Show full item record
    See at
    https://doi.org/10.1186/s12889-022-13292-9
    Abstract
    Background: Public acceptance of governmental measures are key to controlling the spread of infectious diseases. The COVID-19 pandemic has placed a significant burden on healthcare systems for high-income countries as well as low- and middle-income countries (LMICs). The ability of LMICs to respond to the challenge of the COVID-19 pandemic has been limited and may have affected the impact of governmental strategies to control the spread of COVID-19. This study aimed to evaluate and compare public opinion on the governmental COVID-19 response of high and LMICs in the Middle East and benchmark it to international countries. Methods: An online, self-administered questionnaire was distributed among different Middle Eastern Arab countries. Participants' demographics and level of satisfaction with governmental responses to COVID-19 were analyzed and reported. Scores were benchmarked against 19 international values. Results: A total of 7395 responses were included. Bahrain scored highest for satisfaction with the governmental response with 38.29 ± 2.93 on a scale of 40, followed by the Kingdom of Saudi Arabia (37.13 ± 3.27), United Arab Emirates (36.56 ± 3.44), Kuwait (35.74 ± 4.85), Jordan (23.08 ± 6.41), and Lebanon (15.39 ± 5.28). Participants' country of residence was a significant predictor of the satisfaction score (P < 0.001), and participants who suffered income reduction due to the pandemic, had a history of SARS-CoV-2 infection, and held higher educational degrees had significantly lower satisfaction scores (P < 0.001). When benchmarked with other international publics, countries from the Gulf Cooperation Council had the highest satisfaction level, Jordan had an average score, and Lebanon had one of the lowest satisfaction scores. Conclusion: The political crisis in Lebanon merged with the existing corruption were associated with the lowest public satisfaction score whereas the economical instability of Jordan placed the country just before the lowest position. On the other hand, the solid economy plus good planning and public trust in the government placed the other countries of the Gulf Cooperation Council on top of the scale. Further investigation is necessary to find out how the governments of other low-income countries may have handled the situation wisely and gained the trust of their publics. This may help convey a clearer picture to Arab governments that have suffered during the pandemic.
    Rights/Terms
    © 2022. The Author(s).
    Keyword
    Arab countries
    COVID-19
    Government
    Level of satisfaction
    Middle East
    Perception
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/18799
    ae974a485f413a2113503eed53cd6c53
    10.1186/s12889-022-13292-9
    Scopus Count
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    UMB Coronavirus Publications
    UMB Open Access Articles

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