WOS Research: Highlights of the 2021 Workplace Outcome Suite Annual Report
Abstract
This 60-minute presentation focuses on the 2021 Annual Report for the Workplace Outcome Study with global data from over 50 EAP industry providers and 39,000 cases with pre and post-longitudinal data. This benchmarking project is sponsored by LifeWorks and endorsed by EAPA.Table of Contents
1) Introduction & WOS Annual Report History; 2) What Does the WOS Measure? 3) EAP Counseling Effectiveness: Longitudinal WOS Outcomes. 4) COVID-19 Pandemic: Impact on EAP Use, Outcomes & ROI. 5) EAP Industry Best Practices in Outcomes in 2021: Survey Results. 6) Appendix with sample profile and measures.Description
Free Friday Webinar Series for members of the Employee Assistance Professionals Association (EAPA). Summary of major new research report on data for EAP industry on effectiveness of counseling and recent trends.Citation
Attridge, M. & Veder, B. (2022, April 22). WOS Research: Highlights of the 2021 Outcome Suite Annual Report. [Webinar]. EAPA.Sponsors
LifeWorks. EAPA. Attridge Consulting.Keyword
EAPWorkplace Outcome Suite (WOS)
productivity
workplace distress
Employee assistance programs
COVID-19 Pandemic, 2020-
Absenteeism (Labor)
Research
Counseling
SatisfactionSurveysLongitudinal methodPresenteeismWork Engagement