EAP Critical Incident Response Multi-Systemic Resiliency Approach: An Overview

Abstract

This is an Overview of Robert Intveld's approach to Critical Incidents - called Multi-Systemic Resiilency Response MSRA - This set of slides is a presentation to an EAPA Chapter about this particular approach to CIRs...

Since MSRA's release in 2013, this remains a fundamental principle if you are going to be successful providing EAP CIR. ​As EAP professionals, we need to recognize and fully understand the resiliency process. Knowing this, we can complement ongoing successful operations with safe, resilient focused EAP interventions. Coordinating the four key systems (organization, employees, EAPs, onsite providers) to work synergistically towards an optimal outcome, is what this training provides. It goes beyond the focus of mitigating stress responses to providing an EAP mission oriented service that is inclusive of the organizational culture, and consistent with research informed principles. The central theme of our 2021 training remains the application of core clinical and EAP operational components and resilience based interventions.