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dc.contributor.authorWeir, Tristan B.
dc.contributor.authorZhang, Tina
dc.contributor.authorJauregui, Julio J.
dc.contributor.authorAneizi, Ali
dc.contributor.authorSajak, Patrick M.J.
dc.contributor.authorSchneider, Matheus B.
dc.contributor.authorGilotra, Mohit N.
dc.contributor.authorAbzug, Joshua M.
dc.contributor.authorHenn, R. Frank
dc.contributor.authorAkabudike, Ngozi M.
dc.date.accessioned2021-06-09T18:51:27Z
dc.date.available2021-06-09T18:51:27Z
dc.date.issued2021-06-02
dc.identifier.urihttp://hdl.handle.net/10713/15974
dc.description.abstractIntroduction: We sought to determine whether patient and surgical factors are associated with the Press Ganey Ambulatory Surgery Survey (PGAS) satisfaction scores in patients undergoing outpatient upper extremity procedures. Methods: A retrospective review of a single academic urban hospital's Press Ganey database was performed for patients undergoing upper extremity procedures. PGAS scores above an a priori threshold were considered satisfied. Logistic regression analyses for the PGAS Total and Provider Scores were performed to determine the predictors of patient satisfaction. Results: Of the 198 patients included, the mean age was 49.6 ± 17.1 years and 55% were men. For the Total Score, multivariable analysis showed significantly less satisfaction with continuous catheter peripheral brachial plexus nerve blocks (CC-PNBs) (odds ratio [OR], 0.37; P = 0.008) and internet surveys (OR, 0.39; P = 0.007), but smokers had surprisingly more satisfaction (OR, 4.90; P = 0.016). For the Provider Score, a multivariable analysis showed less satisfaction with CC-PNBs (OR, 0.45; P = 0.035), internet surveys (OR, 0.46; P = 0.026), and geographic location (OR, 0.40; P = 0.005). Preoperative Patient-Reported Outcomes Measurement Information System scores were not associated with the PGAS scores. Discussion: Factors influencing satisfaction in patients undergoing upper extremity procedures may be modifiable (CC-PNBs and survey administration method) or nonmodifiable (geographic location) and may influence future reimbursement.en_US
dc.description.urihttps://doi.org/10.5435/JAAOSGlobal-D-20-00209en_US
dc.description.urihttp://www.ncbi.nlm.nih.gov/pmc/articles/pmc8174545/en_US
dc.language.isoenen_US
dc.publisherWolters Kluwer Healthen_US
dc.relation.ispartofJournal of the American Academy of Orthopaedic Surgeons. Global research & reviewsen_US
dc.subjectOutpatient and Ambulatory Surgery Patient Experience of Care Survey (OAS CAHPS)en_US
dc.subject.meshPatient Satisfactionen_US
dc.subject.meshUpper Extremity--surgeryen_US
dc.titleFactors Influencing Press Ganey Ambulatory Surgery Scores in Patients Undergoing Upper Extremity Proceduresen_US
dc.typeArticleen_US
dc.identifier.doi10.5435/jaaosglobal-d-20-00209
dc.identifier.pmid34077402
dc.source.volume5
dc.source.issue6


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