The Business Case for Workplace Critical Incident Stress Response: A Brief Review of the Research Literature.
PublisherCrisis Care Network
MetadataShow full item record
AbstractCritical Incident Stress Response (CISR) services are often included as part of employee assistance programs (EAPs) and thus CISR services are available now to millions of workers. Most employers and researchers today recognize the overall business value or return on investment (ROI) for EAP services. Many employers, however, provide access to CISR services just because it is the “right thing to do.” Nonetheless, in the process of personal recovery, there can also be other outcomes that benefit the organization financially. This paper reviews the research literature on the business value that can be achieved when organizations offer CISR services.
Table of Contents1. Clinical Effectiveness of CISR. 2.Business Outcomes from CISR. 3. Case Examples of Business Value from CISR Services. 4. Conclusion. References (20).
DescriptionNewsletter from Crisis Care Network
CitationAttridge, M. (2009, July). The business case for workplace critical incident stress response: A brief review of the research literature. Practice Points. Crisis Care Network.
SponsorsCrisis Care Network
critical incident stress management
Employee assistance programs