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    Significant WOS Study: Internal EAP Results

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    Author
    Attridge, Mark
    Menco, Henrietta
    Stidsen, Andrea
    Date
    2018-10
    Journal
    Journal of Employee Assistance
    Publisher
    Employee Assistance Professionals Association (EAPA)
    Type
    Article
    
    Metadata
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    Abstract
    This article presents an example of the successful adoption of workplace outcome measures in an internal employee assistance and work-life program at Partners HealthCare System. We present the findings for over 500 cases over a five-year span with data from the brief version of the Workplace Outcome Suite (WOS-5). This retrospective data analysis is significant for three reasons. First, most of the results in the literature to date for the WOS measures have been from the context of external vendors of EAP services whereas the present retrospective data analysis of Partners EAP is from the context of an internal EA program. Second, we also compare our results against a matched group of over 700 cases from other similar internal programs in the United States. These findings for internal programs are also compared with those of external EAP vendors in the United States. This is also one of the first reports to feature WOS results based on the simpler alternative scoring approach introduced in 2017 of having or not having a “problem” with each kind of workplace outcome.
    Table of Contents
    1. Why Workplace Outcomes Matter. 2. Measuring Workplace Outcomes. 3. Partners EAP. 4. Why We Did a Retrospective Data Analysis. 5. Our Data. 6. Comparison Data Samples. 7. Statistical Testing. 8. Results. 9. Conclusions. Table. Figure. References (6).
    Description
    A 4-page article plus a table of results and a figure of results that were mistakenly not published.
    Citation
    Attridge, M., Menco, H., & Stidsen, A. (2018). Significant WOS study: Internal EAP results. Journal of Employee Assistance, 48(4), 22-25.
    Sponsors
    Partners Healthcare System. Attridge Consulting, Inc.
    Keyword
    EAP
    outcomes
    benchmarks
    healthcare
    internal
    Workplace Outcome Suite (WOS)
    Employee assistance programs
    Counseling
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/15058
    Collections
    Employee Assistance Archive School of Social Work

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