Answering 10 Questions: EAP Reports Should Answer 10 Basic Questions that Drive Purchaser Expectations About the Value of Employee Assistance Services.
JournalJournal of Employee Assistance
PublisherEmployee Assistance Professionals Association (EAPA)
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AbstractStrategic discussion of best practices in collecting data, conducting analyses and presenting results of annual utilization for employer customers of employee assistance program services.
Table of ContentsTheme 1: Utilization. Theme 2: Outcomes. Theme 3: Business Value. Conclusion. References (29).
CitationAttridge, M. (2007). Answering 10 Questions: EAP reports should answer 10 basic questions that drive purchaser expectations about the value of employee assistance services. Journal of Employee Assistance, 37(3), 27-30.
Employee assistance programs
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