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    20 Years of EAP Cost-Benefit Research - Part 3 of 3: Taking the Productivity Path to ROI

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    Attridge 2010 - EAP ROI - ...
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    Author
    Attridge, Mark
    Date
    2010-10
    Journal
    Journal of Employee Assistance
    Publisher
    Employee Assistance Professionals Association (EAPA)
    Type
    Article
    
    Metadata
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    Abstract
    The final article in a three-part series of outcomes in employee assistance in 20 years since pioneering applied research study by internal EAP program at McDonnell Douglas Corporation in the United States. This article reviews large-size studies (N > 26,000; N >59,000; N > 3,500) that measured improvements in work absenteeism and work productivity by users of EAP counseling. The main idea is that rather than emphasizing the potential for healthcare cost savings derived from small part of EAP cases that are more high risk (for alcohol/drug or psychiatric disorders) - as was examined in the McDonnell Douglas study and called the "pareto path" to value - it makes more sense to focus on the large percentage of EAP cases that have workplace-based cost savings form reduced absenteeism and restored productivity after counseling.
    Table of Contents
    1) Pareto Path to ROI - A Review. 2) The Productivity Path to ROI, 3) Work Performance Outcomes from Three EAP Studies, 4) References (26). Special post section: Here's What Some Researchers Had to Say About the McDonnell Douglas Series. Comments by Dr. Ric Csiernik, Dr. Jodi Jacobson, Dr. Dale Masi, Dr. Wolfgang Seidl.
    Description
    5-page article
    Citation
    Attridge, M. (2010). 20 years of EAP cost-benefit research: Taking the productivity path to ROI. Part 3 of 3. Journal of Employee Assistance, 40(4), 8-11.
    Sponsors
    Attridge Consulting, Inc.
    Keyword
    EAP
    outcomes
    productivity
    workplace
    ROI
    Absenteeism (Labor)
    Counseling
    Research
    McDonnell Douglas Corporation
    Rate of return
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/14903
    Collections
    Employee Assistance Archive School of Social Work

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