Critical Incident Response in the Workplace: Current Research and Customer Voices
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AbstractResearch Study that looked at: What are the descriptive trends in CCN’s book of business over the past six years with regards to industries served, incident types, distribution of cases over time and region, and average service utilization for actual hours of services, individual contacts, management consults, group sessions, and number of group participants? • What are the descriptive differences in service utilization by industry type, incident type, year, and region? • What is the relationship between industry types and incident types? • What are the trends in average service utilization by industry type and incident type over the past 6 years? Are there statistically significant differences in average service utilization by industry type and incident type? • How do trends in CCN’s book of business compare to national trends?
DescriptionThis is a power point presentation of a cross sectional, longitudinal, retrospective study of 5 years of data from critical incident responses conducted by CCN. It was presented at EASNA 2013.
SponsorsCCN - Critical Care Network and University of Maryland School of Social Work
Rights/TermsAttribution-NonCommercial-NoDerivatives 4.0 International
Keywordcritical incident response
Identifier to cite or link to this itemhttp://hdl.handle.net/10713/14648
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- Creative Commons
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivatives 4.0 International