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    Video-based Counseling Shifts to the Mainstream

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    Name:
    Marc Milot featurearticle_JEA_ ...
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    Author
    Milot, Marc
    Date
    2021-01
    Journal
    Journal of Employee Assistance
    Publisher
    EAPA
    Type
    Article
    Newsletter/Magazine
    
    Metadata
    Show full item record
    Abstract
    While video-based counseling (or teletherapy) was already growing in popularity in the last decade, the COVID-19 pandemic shifted these trends into overdrive. Now even more EA professionals provide online services to stay in line with public health guidelines, social distancing measures, or the needs of clients. For employers, employees or purchasers of EAPs, greater reliance on video counseling may lead to questions about its effectiveness and value versus traditional in-person EAP counseling. These concerns, while valid, are generally not supported by the findings of past studies comparing outcomes of video-based to in-person therapy. (More EAP-specific studies are needed.) A number of research-informed practices for video-based counseling may also help EA professionals optimize service delivery for this modality.
    Keyword
    EAP
    telehealth
    video-based counseling
    Coronavirus Disease 2019 (COVID-19)
    service delivery
    teletherapy
    Employee assistance programs
    COVID-19 (Disease)
    Mental health
    COVID-19
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/14311
    Collections
    Employee Assistance Archive School of Social Work

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