Merged Employee Assistance Programs (EAP) Standards: Employee Assistance Society of North America (EASNA) and Council on Accreditation (COA)
Other Titles
Merged Employee Assistance Programs (EAP) Standards: - Draft #3Abstract
Accreditation applies to institutions and programs, not to individuals. It does not guarantee jobs or businesses for individuals, though being an employee of an accredited program may facilitate further placement or licensing. It speaks to a sense of public trust, as well as to professional quality, and does so through the development of criteria and guidelines for assessing effectiveness, through the process of continuous self-study and review, and through a public commitment to excellence.Table of Contents
I. Background II. Role of Accreditation III. Accreditation Process IV Definitions V. Applying for Accreditation VI Codes VII Specific Standards VIII Design & Implementation IX Contracts & Proposals X EAP Policy XI Program Operations XII. Intake Process XIII. Development of a Service or Treatment Plan XIV. Referral of Clients XV. Clinical Services XVI. Confidentiality XVII Complaint Resolution XVIII Staff Supervision XIX Staff Development XX Quality Control/Evaluation XXI ResearchRights/Terms
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