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    Workplace stress, organizational factors and EAP utilization

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    Name:
    Azzone McCann Merrick et al - ...
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    Author
    Azzone, Vanessa
    McCann, Bernard A.
    Merrick, Elizabeth S. Levy
    Hodgkin, Dominic
    Horgan, Constance M.
    Hiatt, Deirdre
    Date
    2009-06-01
    Journal
    Journal of Workplace Behavioral Health
    Publisher
    Taylor and Francis
    Type
    Article
    
    Metadata
    Show full item record
    See at
    https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3778910/pdf/nihms497095.pdf
    Abstract
    This study examined relationships between workplace stress, organizational factors and use of EAP counseling services delivered by network providers in a large, privately-insured population.Claims data were linked to measures of workplace stress, focus on wellness/prevention, EAP promotion, and EAP activities for health care plan enrollees from 26 employers. The association of external environment and work organization variables with use of EAP counseling services was examined. Higher levels of EAP promotion and worksite activities were associated with greater likelihood of service use. Greater focus on wellness/prevention and unusual and significant stress were associated with lower likelihood of service use. Results provide stakeholders with insights on approaches to increasing utilization of EAP services.
    Citation
    Azzone, V., McCann, B., Merrick, E. L., Hiatt, D., Hodgkin, D., & Horgan, C. (2009). Workplace stress, organizational factors and EAP utilization. Journal of Workplace Behavioral Health, 23(3), 344-356. doi: 10.1080/1555524093188380
    Keyword
    utilization
    workplace stress
    organizational factors
    Employee assistance programs
    Job stress
    Facilities and Services Utilization
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/13507
    Collections
    Employee Assistance Archive School of Social Work

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