EAP and COVID-19: Mental Health in the Workplace During Coronavirus: 10 Key Points from the Research on Techno-Therapy
Other Titles
Mental Health in the Workplace During Coronavirus: 10 Key Points from the Research on Techno-TherapySee at
https://lnkd.in/eMKU2aRAbstract
The recent pandemic has increased employer interest in use of technology tools to provide counseling to distressed employees. This presentation provides a high-level overview of the key findings in the hundreds of studies in the research literature on the purpose, use and effectiveness of mental health support provided using technology. Technology channels for mental health service delivery include the telephone, internet, and smart phone Apps. Ten distinctions are provided to help understand the basic differences between traditional live counselor approach and the many techno-therapy machine-based options now available.Table of Contents
1 - Advantages and Disadvantages of technological mental health support tools. 2 - List of citations for key research review studies. 3 - Mark Attridge's career experience in this area. 4 - Ten distinctions between traditional and technological options for workplace mental health. (1) Source of treatment: live human vs. machine only (no human counselor); (2) Nature of the exchanges with the user: live dynamic vs. sequential exchanges (asynchronous); (3) Delivery structure: standardized repeatable processes vs. customized processes unique to user; (4) Clinical specificity: single issue vs multiple issues; (5) Primary purpose: prevention / pre-clinical vs. clinical treatment; (6) Access: immediate 24/7 vs scheduling; (7) Utilization: population engagement rate vs. program adherence rate; (8) Cost: very cheap machine only tools vs. combining live counselors with suite of technology tools; (9) Clinical effectiveness: generally similar but depends on context/goal of use; (10) Business goals: individual employee support vs. workplace supportDescription
Slides for 30 minute presentation.Citation
Attridge, M. (2020, June). Mental Health in the Workplace During Coronavirus: 10 Key Points from the Research on Techno-Therapy. Online Seminar: Workplace Mental Health in the Workplace During COVID-19. Knowledge Resources, South Africa.Sponsors
Knowledge Resources (South Africa). Attridge Consulting, Inc.Keyword
workplace mental healthiCBT
digital
Coronavirus Disease 2019 (COVID-19)
techno-therapy
Technology
Counseling
Research
South Africa
COVID-19 (Disease)
COVID-19