A model of the relationships between health status and satisfaction with care delivery outcomes and health care need and use
AuthorParker, Ruth Rominger
MetadataShow full item record
AbstractGuided by the Behavioral Model of Health Services Use (Andersen and Davidson, 1996), this existing data study tested the influence of population characteristics (predisposing, enabling, and need) and health care use on the outcomes of satisfaction with care delivery and health status after hospital discharge. A descriptive, cross-sectional design was employed to examine outcomes at two to four weeks after discharge from a single academic medical center. Study methodology involved a secondary analysis of survey (satisfaction and health status) and administrative data for a sample of 804 adult, medical-surgical patients discharged home after their acute care stay. The analytic approach was structural equation modeling using Amos. The hypothesized model had an adequate fit with the data; however, it provided minimal explanation of the relationships of health care need and use and predisposing/enabling factors with the outcomes of satisfaction or health status. Of the health care need variables, only transfer status had a significant influence on one of the outcome variables--physical health. Current health care use was found to have no significant relationships with either health status or satisfaction. However, 'past' health care use (defined as the number of hospitalizations the year prior to the current hospital stay) did have a significant influence on both satisfaction and physical health. Of the predisposing characteristics only marital status significantly predicted satisfaction with care delivery. Significant relationships were found between age and mental health and employment with both physical and mental health. Examination of relationships among the outcome variables revealed that satisfaction with care delivery was more strongly associated with physical than mental health in this population. The largest effects with both physical and mental health were seen with nursing care and overall satisfaction. Study limitations which may have contributed to the lack of significant relationships included the absence of baseline health assessment and truncated administrative data, the last of which may have hampered the assessment of both comorbidities and complications. Implications for clinical practice, theory development and future research are proposed.
DescriptionUniversity of Maryland, Baltimore. Nursing. Ph.D. 2000
KeywordHealth Sciences, Medicine and Surgery
Health Sciences, Nursing
Health Sciences, Health Care Management
Identifier to cite or link to this itemhttp://hdl.handle.net/10713/1268
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The impact of the state of Maryland's Medicaid mental health carve-out on access-to-care for patients in a suburban health care systemCorey-Lisle, Patricia Katherine; Trinkoff, Alison M. (2000)In recent years, providing care for individuals with severe mental illness has consumed increasing state and federal financial resources, with State Medicaid systems bearing the heaviest burden. Managed care strategies have been initiated by public mental health systems as a mechanism to control expenses. The state of Maryland implemented a mental health carve-out on July 1, 1997. The purpose of the present study is to describe the effects of the carve-out on access-to-care for individuals using emergency department services in one suburban health care system. Data for this study included all episodes of emergency crisis care in pre-implementation (1996-1997) and post-implementation (1998-1999) time periods. These data were examined within the context of the Behavioral Model of Health Service Use (Andersen, 1995) to describe the interrelationships among external environment, predisposing characteristics, and enabling resources on use of health services. Use of health services was operationalized by four outcomes: disposition, length of stay, number of visits, and recidivism. There were a total of 2986 episodes, initiated by 1928 individuals. Logistic regression demonstrated that when controlling for predisposing characteristics and enabling resources, the likelihood of inpatient admission did not change after initiation of the program. Moreover, there was not a significant change in the number of emergency visits. The assessment of recidivism demonstrated that only psychotic disorders (a predisposing characteristic) were a significant predictor of 30-day repeat visits. Multiple regression models examining the impact of the carve-out on length of stay demonstrated a significant increase in the emergency department length of stay (F = 5.47, p = .05) following the implementation of the carve-out. While benefits associated with improved coordination of services might be expected with the implementation of the carve-out, there was not a change in inpatient admissions, number of emergency visits, or recidivism. Additionally, there was a significant increase in the amount of time required to assess patients and to provide an appropriate disposition. The limited study sample and data prohibit generalizability. Considering that evaluations of mental health carve-outs are limited, this study reflects that anticipated benefits have not been experienced in emergency departments.
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