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    Implementing Behavioral Health Screening and Outcome Measures at an Internal EAP: A Quality Improvement Initiative at Partners HealthCare System

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    Author
    Menco, Henrietta
    Stidsen, Andrea
    McPherson, Tracy L.
    Date
    2019-07
    Journal
    EASNA Research Notes
    Publisher
    Employee Assistance Society of North America
    Type
    Article
    
    Metadata
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    Abstract
    This paper describes the process we undertook to implement Screening, Brief Intervention, and Referral to Treatment (SBIRT) and the Workplace Outcome Suite (WOS) as part of a larger continuous quality improvement initiative in an internal employee assistance program (EAP). Located in the Boston area, Partners EAP is an accredited internal EAP that is a voluntary service available to over 74,000 employees of Partners HealthCare System and their immediate household members. The authors examine the process improvement strategies enacted to conduct routine screenings for alcohol, drugs, and depression, and pre and post measurement of five outcomes designed for EAPs. This paper also explores how the EAP changed the operational practices and procedures to implement these behavioral health screening tools and measures. Lessons learned and recommendations are offered to facilitate and overcome barriers to integrating screening tools and collecting outcomes data.
    Series/Report No.
    EASNA Research Notes;v. 8, no. 1
    Keyword
    behavioral health screening
    SBIRT
    Workplace Outcome Suite (WOS)
    EAP
    Employee assistance programs
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/10140
    Collections
    Employee Assistance Archive School of Social Work

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