City of St. Paul Fire Department Employee Assistance Program Needs Assessment Survey
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Abstract
In 1995, researchers at United HealthCare Corporation's OPTUMĀ® program conducted a confidential survey of the employee assistance program needs for the City of St. Paul Fire Department. The purpose of the study was to identify and prioritize which aspects of work and personal life are perceived as stressful to employees. This information will be used to build greater awareness of these issues among employees and administration and to offer workshops and services to employees and their family members to address their needs. Three specific areas were identified, including 24 work-related and 9 personal-related areas. Areas of stress were rated for self and for other workers. After a one-month period, 147 employees had returned the survey (return rate of 31%) and 62 non-employees had returned the survey (return rate of 13%). Results revealed that employees rated their own life and work as less stressful than other workers. Includes data result tables.