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Customer Characteristics: An Analysis of the Baltimore City Customer Assessment Profile Form
Authors
Born, Catherine E. Hyde, Mary Morris
Born, Catherine E.
Hyde, Mary Morris
Advisor
Date
2000-11-01
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Language
Book title
Publisher
Peer Reviewed
Type
Safety Net
Research Area
Archive
Jurisdiction
Baltimore City
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Abstract
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Table of Contents
Description
This report provides state and local officials with empirical answers to the following questions: What are the characteristics of customers assessed by Baltimore City Department of Social Services staff? What resources do these customers have to facilitate their transition from welfare to work? What challenges in moving from welfare to work do these customers and their families face? What are the similarities and differences between short-term and long-term customers? What are the most pressing needs of long-term customers, those most likely to reach time limits?
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