In-person workshop delivered at EAPA Pre-Conference Professional Development Institute. Themes addressed: Conceptual model of business case components - human capital savings (employee work outcomes); health claims savings (avoided use of mental and medical health care treatments) and organizational savings to the employer from behavioral health risk management. Research examples of each ROI component. Comparison of pros and cons of different kinds of data collection and measurement best practices for EAP outcomes. Steps to conducting your own cost-benefit study of EAP use. Reading list.