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Communicating EAP Business Value: Successful Strategies for Measurement, Reporting, and Presentations

Amaral, Thomas M., 1952-
Attridge, Mark
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Date
2004-11
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Peer Reviewed
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Conference/Congress
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Communicating EAP Business Value: Successful Strategies for Measurement, Reporting and Presenting Results
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Abstract

Summary of recent research on how to make the business case for EAP services. A conceptual model with three components. Strategies to measure value. Communicating value of EAPs.

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EAP Technology Systems, Inc. Optum EAP.
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Amaral, T., & Attridge, M. (2004, November). Communicating EAP business value: Successful strategies for measurement, reporting, and presentations. Presented at the annual conference of the Employee Assistance Professionals Association, San Francisco, CA.
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