This presentation provides an overview of research that demonstrates how the core technology can make the business case for EAPs. A conceptual framework will be described that identifies areas of business value relevant to employee assistance services. Insights from consulting experience and key studies on EAP outcomes, cost-benefit, and best practices are reviewed. Case studies and interactive discussions will show participants how they can apply these research findings to their own best practices. This talk builds on last year’s presentation to examine which aspects of the EA Core Technology are supported by research. Delivered by the current chair of the EAPA Research Committee (Dr. Attridge) and an EAP research expert (Dr. Amaral), this presentation addresses one of the EAPA Strategic Plan goals, to disseminate research on EA.