Human resource executives face many challenges in managing their organization. Top concerns often focus on how to control increasing costs of employee healthcare and benefits, finding optimal approaches for maximizing the performance of their workers and creating processes for preventing and responding to the risks to the organization. It is becoming more recognized that a key partner in these efforts is the Employee Assistance Program (EAP). This paper reviews a research-based model that conceptualizes how EAPs traditionally deliver business value through their core services that support these kinds of HR issues. Future trends suggest that EAPs can provide additional value to human resource management by integrating and partnering with other HR sponsored services, particularly work/life and health promotion and worksite wellness. Combined with recent advances in workplace outcomes measurement tools, the strategic use of employee assistance with other programs can contribute to greater profitability for the company and to improving the lives of employees and their families.