This session will provide attendees with key points determined from the presenter’s review of the scholarly and applied grey literature on the financial and business value that full-service employee assistance programs (EAPs) can provide to their purchaser organizations. A conceptual model describes the unique dual value of EAPs in supporting both the worker and the overall workplace through activities that function to improve behavioral health risk management efforts of the company. Examples of ROI and VOI are provided from industry data and applied research.