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Annotated Bibliography of Research on EAP Outcomes and Cost-Benefit
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2000-11
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Abstract
This annotated bibliography was prepared to assist EAPA members in finding key research articles. The purpose is to increase the awareness of published studies and conference papers that address the outcomes experienced by Employee Assistance Program (EAP) clients, the cost-benefit analysis of the business value of EAPs and the conceptual and methodological issues in researching these topics. A total of 53 papers are included in the bibliography.
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Part 1. EAP Outcome Studies = 12 studies are provided.
Part 2. EAP Cost-Benefit Studies = 10 studies are provided.
Part 3. Issues in Conducting Research on EAP Outcomes and Cost-Benefit = 31 studies are provided.
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Optum / United Healthcare