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EAP Effectiveness and ROI

Authors
Attridge, Mark
Amaral, Thomas M., 1952-
Bjornson, Tom
Goplerud, Eric N.
Herlihy, Patricia A.
McPherson, Tracy L.
Paul, Rich
Routledge, Sandra
Sharar, David A., 1961-
Stephenson, Diane
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Date
2009-10
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Book title
Publisher
Employee Assistance Society of North America
Peer Reviewed
Members of EASNA Knowledge Transfer & Research Committee
Type
Report
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Other Titles
Chapter 3 - Selecting and Strengthening Employee Assistance Programs: A Purchaser's Guide
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Abstract

This Research Note reviews the results of studies examining the level of user satisfaction, the general effectiveness of EAP core services and the financial return on investment (ROI) for employee assistance programs.

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Table of Contents
0. What Are EAPs? 1. How Effective Are EAPs? 2. What's the ROI for EAPs? 3. Conclusion. 4. References (37 citations)
Description
Journal style brief report (5 pages)
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Series/Report No.
EASNA Research Notes;Volume 1 - Number 3
Sponsors
Employee Assistance Society of North America
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Citation
Attridge, M., Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., Paul R., Routledge, S., Sharar, D., Stephenson, D., & Teems, L. (2009). EAP effectiveness and ROI. EASNA Research Notes, 1(3), 1-5. Available online from http://www.easna.org
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