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Expanding EAP Business Value Through Strategic Partnerships: A Review of Research and Best Practices

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2005-10-17
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Abstract

Summary of a conceptual model for the business value (ROI) for EAP services. Three components in the model of human capital cost savings, health care cost savings, and organizational cost savings. Research evidence is presented and employer case examples. References List.

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1. EAP Business Value Model. 2. Two Kinds of Partners. 3. Employer Case Examples. 4. Implications for EAPs.
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Presentation at the Employee Assistance Professionals Association Annual Meeting Philadelphia, PA.
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EAP Technology Systems. Watson Wyatt Consulting.
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