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The Facts Don’t Lie: Statistical Truths about the Business Value of EAPs

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2022-04
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Employee Assistance Professionals Association (EAPA)
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Article
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Abstract

This article presents succinct and data-driven facts that answer critical questions about the business value of EAPs, and it offers an ROI case study with $2,200 USD savings per each counseling case from avoided further workplace productivity losses in work presenteeism and absenteeism.

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Q1. Which “quality of life benefit” is purchased the most by employers in the United States? Q2. How many employers in the United States provide an EAP? Q3. Does providing an EAP benefit vary by the size of the employer? Q4. How many workers have access to an EAP? Q5. How much does an EAP cost? Q6. How much is America spending on EAPs? Q7. What is the hourly cost per employee to provide an EAP over a year? Q8. How much of the cost is the EAP as a percentage of the total cost of employee benefits? Q9. How many workers use the EAP for counseling? Q10. How much EAP utilization is needed for a break-even ROI?
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Attridge Consulting, Inc.
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