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Research Review of Human and Digital Resources to Support Workplace Mental Health

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2022-10-05
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Abstract

Review of the research literature comparing human counseling with machine counseling. Implications for workplace mental health programs at employers and future trends of integration of technology support tools with EAP services.

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1. Defining live human counseling vs. machine technology support tools. 2. Research on the effectiveness of human counseling. 3. Research on the effectiveness of machine digital “counseling”. 4. Future trends of integration of human and machine counseling. 5. Employee Assistance Program (EAP) serve worker and the workplace too.
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This presentation was part of conference presentation panel. Introduction by Rita Passos (LifeWorks Brazil), Lou Servizio (LifeWorks Brazil), and Eduardo Lambardi (EAP LatinA, Argentina).
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WellCast, Inc. Attridge Consulting, Inc.
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