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Update on EAP Market and Research

Authors
Attridge, Mark
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Date
2022-04-29
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Workplace Collaborative
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Abstract

Overview of current trends in the business market for employee assistance programs in the United States. Includes review of several applied research projects on EAP outcomes.

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1. EAP market statistics. 2. Understanding realistic demand for services and target utilization rates for EAP counseling. 3. Measuring outcomes in EAP. 4. Respecting the workplace / organizational side of EAP services now in the context of individual therapy-centered market messages. 5. ROI for EAP. Using the Workplace Outcome Suite (WOS) - update on new annual report of industry findings. References.
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Slides for 90-minute meeting.
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Workplace Collaborative.
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Attridge, M. (2022, April 29). Update on EAP market and research. [Virtual presentation]. Workplace Collaborative.
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