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Optum EAP Client Satisfaction and Outcomes Survey Study 2002
Authors
Attridge, Mark
Attridge, Mark
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Date
2003-11-19
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Peer Reviewed
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Conference/Congress
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Slides (12)
Adobe PDF, 113.45 KB
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Abstract
- To determine levels of client satisfaction and health and workplace outcomes for EAP cases.
- To explore possible differences in the levels of satisfaction and outcomes due to client demographic and clinical context factors.
- To explore possible associations between the satisfaction, health outcome and workplace outcome measures.
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Table of Contents
1. Study goals. 2. Methodology. 3. Study sample. 4. Results - clinical, satisfaction, health, work, cost-savings estimate from work outcomes, moderator tests. 5. Implications.
Description
Paper presented at the 2003 EAPA Annual Conference, New Orleans, LA.
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Optum EAP.
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Citation
Attridge, M. (2003, November 19). Optum EAP client satisfaction and outcomes survey study 2002. Paper presented at the annual conference of the Employee Assistance Professionals Association, New Orleans, LA.