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Quality Assurance Processes in Maryland Child Welfare. 5th Annual Child Welfare Accountability Report

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2011-12
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Annual Report
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Executive Summary: The Child Welfare Accountability Act of 2006 (Maryland Family Law, Section 1301-1311 inclusive) specified the development and implementation of a process to measure the efficiency and effectiveness of child welfare services in Maryland that addresses the safety, permanency and well-being of children in the care and custody of the state. The Quality Assurance Process in Maryland Child Welfare process does this through the evaluation of quality assurance, quality improvement and system implementation processes in Maryland's child welfare system. The state of Maryland continues to improve their ability to effectively monitor and improve services and service delivery throughout the state and has moved closer to the development of an integrated, comprehensive Quality Assurance system. Acknowledgement: This report was compiled by faculty and staff at the University of Maryland, School of Social Work's Ruth H. Young Center for Families & Children (RYC) in partnership with staff at the Department of Human Resources, Social Service Administration (DHR/SSA). A separate companion report, "Maryland Child Welfare Performance Indicators: 5th Annual Child Welfare Accountability Report," describes Maryland's performance on the outcome and performance measures outlined by the Child Welfare Accountability Act.

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Executive Summary; Highlighted Accomplishments in 2011; Priorities in 2012; Introduction; Overview of the Maryland Quality Assurance System; Continuous Quality Improvement (CQI); Targeted Quality Assessment Review/On-Site Visit Process; Worcester, Somerset and Howard Counties' Interview Process; Quality Assessment Review Findings; Targeted Quality Assessment Review Findings; Next Steps-CQI; Local Supervisory Review Instrument (LSRI); LSRI activities in 2011; LSRI reliability analysis; Next Steps-LSRI; Maryland Foster Parent Survey; Sampling; Reporting; Next Steps-Foster Parent Survey; Evaluating Family Centered Practice in Maryland; Implementation of FCP Evaluation; Data Sources; Training; Follow Up Staff Survey; Family Centered Practice Focus Groups; Outcome Indicators; Next Steps-Evaluation of Family Centered Practice in Maryland; Data-Driven Staffing Allocation; Safety and Risk Based Categories; Continued Monitoring of Risk and Safety; Next Steps-Data Drive Caseload Calculation; References; Appendix A: LSRI Items with Poor Fit; Apendix B: Data Driven Caseload Calculation Processes
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