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Indicators of the Quality of the EAP Services
Authors
Attridge, Mark Amaral, Thomas M., 1952- Bjornson, Tom Goplerud, Eric N. Herlihy, Patricia A. McPherson, Tracy L. Paul, Rich Routledge, Sandra Sharar, David A., 1961- Stephenson, Diane
Attridge, Mark
Amaral, Thomas M., 1952-
Bjornson, Tom
Goplerud, Eric N.
Herlihy, Patricia A.
McPherson, Tracy L.
Paul, Rich
Routledge, Sandra
Sharar, David A., 1961-
Stephenson, Diane
Advisor
Date
2010-02
Embargo until
Language
Book title
Publisher
Employee Assistance Society of North America
Peer Reviewed
Members of EASNA Knowledge Transfer & Research Committee
Type
Report
Research Area
Jurisdiction
Files
Other Titles
Chapter 7 - Selecting and Strengthening Employee Assistance Programs: A Purchaser's Guide
See at
Abstract
This Research Note reviews issues with how to assess the level of quality of employee assistance program services. It is recommended that the program’s use of the Core Technology of the industry, designations of professionalism from individual certification and program accreditation and how network affiliates are used should be considered as indicators of quality.
Data Availibility
Data / Code Location
Table of Contents
0. What Are EAPs? 1. Quality of EAP Services. 2. The "Core Technology" of EAPs. 3. EAP Professionalism. 4. EAP Network Affiliates. 5. Conclusion. 6. References (18 citations).
Description
Journal style brief report (5 pages)
Series/Report No.
EASNA Research Notes;Volume 1 - Number 7
Sponsors
Employee Assistance Society of North America
Rights/Terms
Citation
Attridge, M., Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., Paul R., Routledge, S., Sharar, D., Stephenson, D., & Teems, L. (2010). Indicators of the quality of EAP services. EASNA Research Notes, 1(7), 1-5 . Available online from http://www.easna.org.