There is a pivotal moment when an employee or family member realizes that he or she needs help. It is worth the time to think about who may receive the first call for help and how that call can be more welcoming. It’s hard to ask for help and difficult to receive it in systems that can be disjointed. A strong benefit broker or consultant can play an important role in selecting and streamlining resources that make mental health care more accessible. Members of the National Behavioral Consortium have 10 suggestions for brokers and consultants during open enrollment.