This presentation features research-based trends in the employee assistance program (EAP) industry in the United States. Recent data on market size, outcomes of counseling, and the boom in new technology-based mental health support provider companies are examined. Recommendations are given for how employers can better understand and evaluate the wide range of EAP and other workplace mental health support service offerings now available as employee benefits. Open discussion and Q&A are encouraged. Background source documents are included for further reading.