There are now hundreds of research studies on workplace mental health and addictions that can be applied to the development and delivery EAP services. Dr. Attridge will reveal key findings from over two dozen of his recent international literature reviews, scholarly book chapters, conference presentations, web-cast trainings, and business publications. When distilled down into key themes and translated into commonly understood business language, this body of scholarly work offers a clear agenda of what EAPs should be focusing on in the areas of service delivery and management. This evidence can be used to enhance the value of EAPs through building better marketing, operational practices, data measurement, and value reporting. All-day workshop.