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Financial Return on EAPs 2023: Managing the Rise of Complexity and Employees at Risk

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2023-01
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EAPA UK
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Report
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Abstract

In the post-pandemic workplace, even more employees are making use of their EAP: the average usage figure has now topped 12%, compared with 11.4% last year (and the typical average from previous years of 10.4%). As a consequence, organizations are reporting more savings in terms of reduced staff absence and gains in productivity. Figures from the period between October 2021 and October 2022 show that for every £1.00 spent on an EAP in the UK, employers have seen an average ROI of £10.85. This com- pares with a previous average of £8.00 in the previous year, and £7.27 in 2019. Our evidence comes from HR professionals making use of the EAPA UK ROI calculator: the biggest data set on EAP usage, impact and financial re- turns in the UK: more than 4,100 calculations made via the EAPA UK ROI calculator since the beginning of 2019, representing anonymized information from 11 million employees.

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Introduction (2). How the EAP ROI calculator works (4). The data (5). Analysis (6). Results (8).
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UK EAPA
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Attribution-NonCommercial-NoDerivatives 4.0 International
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