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Title: Comparing Improvement After EAP Counseling for Different Outcomes and Clinical Context Factors in Over 16,000 EAP Cases Worldwide
CGP - CIOM Flyer.pdf  (165.24 kB)  Critical Incident Outcome Measurement Tool
WOS_AnnualReport_Final_2017-09-15.pdf  (6 MB)  Annual Report
Other Titles: Workplace Outcome Suite (WOS) Annual Report 2017
Authors: Attridge, Mark
DeLapp, Gregory P.
Herlihy, Patricia A.
Ihnes, Pamela
Jacquart, Mike
Lennox, Richard
London, Marina
Servizio, Lou
Sharar, David A., 1961-
Date: 2017-09-15
Abstract: The Workplace Outcome Suite (WOS) is an easy-to-administer tool developed by Chestnut Global Partners (CGP) Division of Commercial Science. It uses a short, precise, and easy-to-administer survey that collects EAP specific outcome data both before (pre – at start of the counseling) and after (post – usually after 3 months) EAP services. Thus, the WOS is a measure of change that examines five key aspects of workplace functioning: absenteeism, presenteeism, work engagement, workplace distress, and life satisfaction. The WOS is currently the only publicly available, free instrument that has been psychometrically validated and tested for use in EAP settings. See the 2016 WOS Report for a discussion of how it is administered, basic calculation methods for change over time, and the history of the development of the full 25-item, 9-item and brief 5-item versions.
Subject Keywords: Workplace Outcome Suite (WOS)
workplace outcomes
life satisfaction
workforce engagement
workplace distress
psychometric testing
Employee assistance programs
Absenteeism (Labor)
Rate of return
Surveys and Questionnaires
Sponsors: Chestnut Global Partners, LLC Division of Commercial Science
Description: Includes a flyer on Chestnut Global Partners' new comparable outcome measurement tool, the Critical Incident Outcome Measure (CIOM) and the WOS Annual Report for 2017.
Type: Annual Report
Table of Content: Introduction.....4 Results.....7 WOS Pooled Results For 2017: Part 1. Improvement Over Time.....7 WOS Pooled Results For 2017: Part 2. Moderating Factors Of Improvement Over Time.....11 WOS Pooled Results For 2017: Part 3. Change in Problem Status.....19 WOS Pooled Results For 2017: Part 4. Discussion of Results.....22 WOS Pooled Results For 2017: Part 5. Historical Review.....24 Appendix A – Results of Moderator Factors on Change Over Time in WOS-5 Measures.....28 Appendix B – Study Methodology.....35 Appendix C – Converting WOS Results into ROI.....38 Appendix D- The Need for a Valid CIR Measurement Tool.....42 References.....43
Appears in Collections:Employee Assistance Archive School of Social Work

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