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Title: The Library Mobile Experience: Practices and User Expectations
2013_Library_Mobile_Experience.pdf  (2.28 MB)  
Other Titles: The Library Mobile Experience
External Resource/s: Full Text
Authors: Kim, Bohyun
Date: 2013
Publisher: American Library Association
Citation: Bohyun Kim, The Library Mobile Experience: Practices and User Expectations, American Library Association TechSource, 2013. doi:
Series/Report no.: Library Technology Report;6
Abstract: With the rapid adoption of the smartphone and the tablet, we are quickly entering an era in which the smartphone is the most common device used to access the Web. This report reviews the recent tremendous mobile growth and changing mobile consumer behavior as well as growing user expectations for mobile. This report also examines how the first generation of mobile library websites has changed over the last few years and explores future directions. Patrons now expect more mobile-friendly information resources, research support, and sophisticated features such as menu customization and room reservation on mobile. This report also discusses responsive web design and some of its pitfalls and argues for the better discoverability of libraries’ mobile (web or native) apps.
Subject Keywords: mobile technologies
website design
user expectations
Library Web sites
Mobile apps
Type: Book
Table of Content: Chapter 1: The Mobile Shifts, pp.5-8. Chapter 2: Mobile Consumer Behaviors, pp.9-14. Chapter 3: The Present and Future of the Library Mobile Experiences, pp.15-28. Chapter 4: Responsive Web Design, Discoverability, and Mobile Challenges, pp.29-39.
ISBN: 0838959008
Appears in Collections:Faculty Works HSHSL

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